Nancy Baym studies how people understand and act with new communication technologies in their relationships. A pioneer in the field of internet research, Baym wrote some of the first articles about online community in the early 1990s. With Jean Burgess, she is the author of Twitter: A Biography (2020, NYU). Other books include Playing to the Crowd: Musicians, Audiences, and the Intimate Work of Connection (2018, NYU), Personal Connections in the Digital Age (2010, Second Edition 2014, Polity), Internet Inquiry: Conversations About Method (co-edited with Annette Markham, 2010, Sage), and Tune In, Log On: Soaps, Fandom and Online Community (2000, Sage).
She was a co-founder of the Association of Internet Researchers and served as its second president. She has been recognized with the Frederick Williams Prize for Contributions to the Study of Communication and Technology awarded by the International Communication Association, the naming of the Nancy Baym Book Award by the Association of Internet Researchers, and an Honorary Doctorate from the Faculty of Information Technology at the University of Gothenburg. Most of her papers and more information are available at nancybaym.com.